FIU has a variety of communication tools available to the campus community for meetings, classes or events delivered via live, two-way video/two-way audio between campuses or across the world or via the internet. 

FIU Chat

The Division of IT now offers faculty and staff an enterprise-wide Instant Messaging solution named FIUchat. This new system, powered by Microsoft Lync 2010, replaces Office Communications Server 2007 R2, integrates seamlessly with the FIUmail system, and is available at no cost to FIU faculty and staff. To Learn more about FIU Chat, click here.

What does FIUchat do?

FIUchat uses the FIU contacts contained in the global address book on FIUmail as well as any local contacts you have stored in Outlook to do the following:

  • Online chat (instant messaging)
  • Desktop, application and group audio/video conferencing/whiteboarding
  • Document sharing

Features & Functions

  • Instant Messaging/Presence
  • Desktop audio/visual chat and conferencing/whiteboarding
  • Peer-to-peer/group file transfer
  • Integrated presence with Outlook calendar and FIUmail distribution lists/contacts
  • Desktop/application sharing and collaboration

Among the many benefits to individual users, the ability to conduct virtual meetings will save time and travel costs when meeting with faculty and staff across FIU campuses and sites.
Please take a moment to read through this Web site to find helpful information that should answer the questions you may have regarding the transition.

Phone/Reservation-less Conference Calling

Reservation-less Voice Conference Services (VCS) provides on-demand conferencing. VCS allows you to initiate a conference call 24 hours a day 7 days a week – without the need to make a reservation. For instructions, pricing information and frequently asked questions, please click here.

Important: Changes to SUNCOM reservation-less conferencing services, please click here to learn more.

Video Conferencing

Time and travel often make face to face meetings difficult to schedule. Videoconferencing can bridge those gaps and provide a collaborative communication solution. The two-way video/two-way audio and content sharing supports your meeting or event needs whether you are connecting  between campuses or across the world.

There are several conference rooms available for scheduling. Click here to see the listing.

For a step-by-step manual on how to use our Polycom video conferencing devices, please click here

In addition FIU has a videoconferencing Bridge that can connect three or more sites. To reserve a multi-point videoconference contact MMC Media Equipment Services at 305.348.2815 or by email at

Blue Jeans Network

Blue Jeans Network is a "meet in the cloud" application for video conferencing that is very easy to use and is supported by most computers, tablets and smartphones. There are 2 main use cases for Blue Jeans that are quite useful. All participants need to have is a camera, a microphone and internet access.

  1. If you are having trouble booking a conference room that has a Polycom (very good for job interviews).
  2. If you have participants that are off-campus.

Blue Jeans will also allow you to display what is on your desktop for presentations or instructional applications. You can request a Blue Jeans conference at