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FIU has an enterprise-wide license to a web-based tool called Qualtrics for conducting surveys and survey research. Qualtrics is available to all FIU faculty, staff and students.

Qualtrics offers a robust set of features, including:

  • 100+ question types
  • A variety of publishing and distribution options
  • The ability to add video, graphics, and rich media to surveys
  • Unlimited customization
  • Real-time reporting and dashboards
  • Technical support and training

To access Qualtrics visit and log-in with your FIU username and password, which is your FIU email address minus the “” portion and password.

Division of IT Training and Support

If you have problems accessing your Qualtrics account, contact the Division of IT Support Center at 305.348.2284. You can also contact the Support Center for any issues related to department accounts that use Qualtrics and any surveys that need to be transferred from one account to another. The FIU Qualtrics administrator can transfer a survey from one account to another with the authorization of a department head or supervisor.

Qualtrics Training and Support

Qualtrics offers comprehensive training and support for using the software. From the My Surveys or other tab, simply click the “Get Help” button to access available resources. You can also access the help resources at

The following help and support is available from Qualtrics:

Online Training
Custom Training
Qualtrics University
E-Mail a Pro
Call an Expert