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Account Recovery

The Account Recovery process secures your account by using a cell phone number or secondary email address to verify your identity in the event that you forget your password. By adding this contact information, you are further verifying your identity and adding an additional layer of security to your account.

This new account recovery process will be available via the new login page for MyFIU. Complete the following steps to enter your account recovery information:

  1. Login with your FIU username and password
  2. When prompted, enter your cell phone number or secondary email address
  3. You will receive a 6-digit alphanumeric code via your cell phone number or secondary email address
  4. Enter this code on the next page to complete the account recovery process

After completing this enrollment process, if you forget your password in the future, you will be prompted to enter this same phone number or email address.

Furthermore, alerts will be sent to your mobile device or secondary email regarding any important account information.

For additional information, view our FAQs.