IT Announcements

AskIT Support

AskIT is our 24/7 self-service platform that vastly improves and streamlines our services for our FIU community. Visit AskIT (it.fiu.edu/askit) to search our extensive knowledge base, view our catalog of IT services, get technical assistance and check...

Migration to Canvas LMS

All fall 2018 academic courses are now in Canvas Learning Management System (LMS). Canvas aligns with the State University System’s (SUS) 2025 Strategic Plan for Online Education, which specifically selected our new LMS as the best way to provide faculty...

FIU Chatbot

Earlier this year, we launched Chatbots, an automated customer service tool that provides 24/7 support for commonly asked questions with content tailored to each department. Chatbots are currently live on OneStop, Student Health Services,...

PantherSoft User Interface Redesign

Along with the Division of Human Resources, Enrollment Management Services and the Office of the Controller, we are redesigning PantherSoft’s User Interface to leverage analytics, workflows, messaging and mobile. This redesign sets the building blocks to...

National Initiative for Cybersecurity Education (NICE) Conference

Collaborative efforts, between the Division of Information Technology, the Steven J. Green School of International and Public Affairs, the School of Computing and Information Sciences, and New America’s Cyber Initiative, are bringing the National...

Phishing: Don’t Take the Bait!

Phishing is when you receive an email that imitates a site you trust, like your bank, social network, or FIU, but has a link to a fake website created to steal your personal information. Attempts are on the rise – protect your information! Remember: no IT...

Science DMZ

Research is global in scope, requiring collaborations across institutions nationally and internationally.  Resources for research, such as devices that either generate or consume data, computational clusters for data intensive computations or storage...

AskIT Support

AskIT is our 24/7 self-service platform that vastly improves and streamlines our services for our FIU community. Visit AskIT (it.fiu.edu/askit) to search our extensive knowledge base, view our catalog of IT services, get technical assistance and check...

Migration to Canvas LMS

All fall 2018 academic courses are now in Canvas Learning Management System (LMS). Canvas aligns with the State University System’s (SUS) 2025 Strategic Plan for Online Education, which specifically selected our new LMS as the best way to provide faculty...

FIU Chatbot

Earlier this year, we launched Chatbots, an automated customer service tool that provides 24/7 support for commonly asked questions with content tailored to each department. Chatbots are currently live on OneStop, Student Health Services,...

PantherSoft User Interface Redesign

Along with the Division of Human Resources, Enrollment Management Services and the Office of the Controller, we are redesigning PantherSoft’s User Interface to leverage analytics, workflows, messaging and mobile. This redesign sets the building blocks to...

National Initiative for Cybersecurity Education (NICE) Conference

Collaborative efforts, between the Division of Information Technology, the Steven J. Green School of International and Public Affairs, the School of Computing and Information Sciences, and New America’s Cyber Initiative, are bringing the National...

Phishing: Don’t Take the Bait!

Phishing is when you receive an email that imitates a site you trust, like your bank, social network, or FIU, but has a link to a fake website created to steal your personal information. Attempts are on the rise – protect your information! Remember: no IT...

Science DMZ

Research is global in scope, requiring collaborations across institutions nationally and internationally.  Resources for research, such as devices that either generate or consume data, computational clusters for data intensive computations or storage...

The Division of Information Technology (IT) is Florida International University’s central technology service provider and is led under the direction of Mr. Robert Grillo, Vice President and Chief Information Officer.